I have paid for my booking but have not yet received my Booking Voucher.

Booking Vouchers are processed quickly and sent shortly after receipt of payment. However, please allow up to 4 hours for our Customer Service team to process your booking and send your email confirmation.

If you haven’t received your Booking Voucher but feel that you should have, first be sure that our email hasn’t inadvertently been sent to your Spam/Junk email folder. You may also send us an email to [email protected] and include the email address where you would like us to resend the Booking Voucher.